To receive advice on how to contact the Duty Doctor telephone 6336 0555 and listen to our recorded message.
Other things you should know
However, 'keeping our books open' may mean that you might not get an appointment as soon as you require particularly if you are a new patient. -->
If you are having an emergency you should call the 000 emergency ambulance service or, if able, proceed to the Department of Emergency Medicine at the Launceston General Hospital in Charles Street.
If you are a new patient, and have a medical record with another practice or doctor, please ensure that you sign a Release Form to enable us to obtain a copy of your file for our use. It sometimes helps if you contact your former doctor to let them know that you have signed such a Release Form.
If you feel that you have an urgent/important problem that requires either immediate attention, attention on the same day, or attention within 48 hours, make sure that you do tell our reception staff so that we can do our best to accommodate you.
It is our policy that you should, if at all possible, see that same doctor each time you visit the practice. However, this may not be always possible, as many doctors work part-time, and there are also annual leave and sick leave considerations. It is always important that you are able to nominate who is your regular doctor here, and we will try to ensure that you see that doctor - if your need is not urgent, delaying a few days for your appointment may help us fit you in to see your nominated doctor.
If you are unable to see your nominated doctor, please be reassured that the same file, computerised and written, is used by all of the doctors at our surgery, and this helps ensure proper continuity of your care.
We contract with the Launceston After-Hours Medical Service at 50a Frankland Street (opposite the Launceston General Hospital) Ph: 6331 4588 to provide services to our patients when we are not available (mainly after surgery times on weekends and public holidays). The AHMS always forwards a written summary to us of any treatment that they may provide to you after hours. Note that the AHMS does not provide continuing care, you should return to your own doctor for follow-up.
Please note that you currently cannot make appointments online, you must telephone (03) 6336 0555 or present in person.
Northern Suburbs Medical Service (NSMS) Launceston Tasmania Australia